Legal
Sub-processors
A sub-processor is a company that processes personal data on our behalf so Klayno can work. This is the full list, what each one does, and where it is. We update it before a new sub-processor handles Customer Data.
Last updated
1. Sub-processors of the Klayno app
| Sub-processor | Purpose | Data location | Applies when |
|---|---|---|---|
| Supabase, Inc. (United States) | Database (PostgreSQL), authentication, file storage, edge functions, realtime updates. | European Union (AWS) | Always |
| Amazon Web Services EMEA SARL (Luxembourg) | Cloud infrastructure underneath Supabase: servers, storage, backups. | European Union, same region | Always |
| Stripe Payments Europe, Ltd. (Ireland) and Stripe, Inc. (United States) | Klayno subscription billing; customer payment links, invoices and subscriptions through Stripe Connect. | European Union and United States | Paid plans; Stripe Connect when connected |
| Twilio Inc., SendGrid (United States) | Transactional email: verification codes, invitations, booking confirmations, form notifications, agreements sent for signature. | United States | Always |
| Pusher Ltd (United Kingdom) | Realtime event delivery for notifications inside the app. | European Union | Always |
| Twilio Inc. (United States) | SMS and WhatsApp reminders for booking pages. | United States | When reminders are enabled on a booking page |
| Google Ireland Limited / Google LLC | Google sign-in; Google Calendar sync (availability, events, invitations); YouTube channel analytics. | European Union and United States | When you sign in with Google or connect a Google or YouTube account |
| Meta Platforms Ireland Limited | Instagram DM inbox, scheduled messages and Instagram analytics. | European Union and United States | When you connect an Instagram account |
| Fathom Video, Inc. (United States) | Call recordings, transcripts, summaries and action items matched to calls. | United States | When you connect Fathom |
| Calendly LLC (United States) | Bookings and event history imported as prospects and calls. | United States | When you connect Calendly |
| Anthropic, PBC (United States) | Language-model inference for the AI employee: reading the workspace data you point it at and drafting actions for approval. | United States | When you use the AI employee |
2. Providers used only by the website klayno.com
| Provider | Purpose | Data location | Applies when |
|---|---|---|---|
| Cloudflare, Inc. | Serving the website (hosting and content delivery), server logs, protection against abuse. | Global network, including data centers in the European Union; the site is served from the data center closest to you | Every visit |
| Google Ireland Limited (Google Analytics 4) | Audience measurement. | European Union and United States | Only after you accept cookies |
| Meta Platforms Ireland Limited (Meta Pixel) | Campaign measurement. | European Union and United States | Only after you accept cookies |
3. Transfers outside the EU
Customer Data of European customers is stored in the EU, on AWS. Klayno is a United States company; providers marked United States receive data only for the purpose shown, under the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework where the provider is certified. Details are in the DPA and the GDPR statement.
4. Changes to this list
We update this page and the date at the top before a new sub-processor handles Customer Data. To be notified of changes by email, or to object to a sub-processor, write to privacy@klayno.com.